Privacy Policy

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) requesting information about our products or services; (c) signing up for Qcells Direct's SMS text messaging program; (d) signing up for special offers from selected third parties; (e) sending us an email message; (f) submitting your information and/or payment information when ordering and purchasing products and services.

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website, and information about your computer and internet connection, including your IP address, operating system, and browser type.

The information we collect automatically may include personal information, and we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to estimate our audience size and usage patterns, store information about your preferences, speed up your searches, and recognize you when you return to our Website.

The technologies we use for this automatic data collection may include cookies (a small file placed on the hard drive of your computer — you may refuse browser cookies via your browser settings, though some parts of the Website may then be inaccessible), web beacons (small electronic files that permit us to count users who have visited a page or opened an email, and for other related website statistics), and Google AdWords and Analytics (information on Google Ads policies is available at support.google.com/adspolicy/answer/6008942).

We use information that we collect about you or that you provide to us, including any personal information, to present our Website and its contents to you; to provide you with information, products, or services that you request from us; to fulfill any other purpose for which you provide it; to notify you about changes to our Website or any products or services we offer or provide through it; in any other way we may describe when you provide the information; or for any other purpose with your consent.

We may also use your information to contact you about our own and third parties' goods and services that may be of interest to you. If you do not want us to use your information in this way, please check the relevant box located on the form on which we collect your data.

We may disclose aggregated information about our users without restriction. We may disclose personal information that we collect or you provide as described in this privacy policy: to our subsidiaries and affiliates; to contractors, service providers, and other third parties we use to support our business; to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Qcells Direct's assets; to third parties to market their products or services to you if you have consented to/not opted out of these disclosures; to fulfill the purpose for which you provide it; for any other purpose disclosed by us when you provide the information; or with your consent.

We may also disclose your personal information to comply with any court order, law, or legal process, including to respond to any government or regulatory request; to enforce or apply our terms of use and other agreements, including for billing and collection purposes; or if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Qcells Direct, our customers, or others. We do not share your phone number with any third parties for marketing or promotional purposes.

We strive to provide you with choices regarding the personal information you provide to us. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent — though some parts of this site may then be inaccessible or not function properly.

If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by emailing info@uspower.us. If you do not wish to have your email address/contact information used by Qcells Direct to promote our own or third parties' products or services, you can opt-out by clicking unsubscribe in the email footer or by emailing info@uspower.us. This opt-out does not apply to information provided to Qcells Direct as a result of a product purchase, warranty registration, product service experience or other transactions.

If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers' target-audience preferences, you can opt-out by emailing info@uspower.us. We do not control third parties' collection or use of your information to serve interest-based advertising; you can opt out of receiving targeted ads from members of the Network Advertising Initiative (NAI) at thenai.org/opt-out/.

This Website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our Website and to read the privacy statements of any other site that collects personally identifiable information.

Qcells Direct secures your personal information from unauthorized access, use, or disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions will be encrypted using Secure Sockets Layer (SSL) technology.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that there are security and privacy limitations inherent to the Internet which are beyond our control, and security, integrity, and privacy of any and all information and data exchanged between you and us through this Website cannot be guaranteed.

Subject to certain exceptions, on receipt of a verifiable request from you, we will delete your personal information from our records and direct any service providers to delete your personal information from their records.

We may not be able to comply with requests to delete your personal information if it is necessary to complete a transaction or provide a requested good or service, detect security incidents or fraud, debug to repair errors, exercise free speech or another legal right, comply with the California Electronic Communications Privacy Act, engage in public interest research with your informed consent, enable internal uses reasonably aligned with your expectations, comply with an existing legal obligation, or otherwise use your information internally in a lawful, compatible manner.

This section supplements Qcells Direct's Privacy Policy and applies solely to California residents, in compliance with the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020 (collectively "CCPA").

Our Website collects information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device ("personal information"). This does not include publicly available government records, deidentified or aggregated consumer information, or information excluded from CCPA's scope such as HIPAA/CMIA-covered health information or information covered by FCRA, GLBA/FIPA, or the Driver's Privacy Protection Act.

We may sell the categories of personal information we collect or share it with third parties for product or service advertising. To opt-out of personal information sales or sharing, email info@uspower.us. We may share your personal information with third parties for a business purpose only under written contracts that require confidentiality and restrict use to performing the contract.

California residents have a Right to Know (what personal information we've collected, its sources, our purpose for collecting/selling it, and the categories of third parties we share it with, over the preceding 12 months) and a Right to Delete (subject to exceptions similar to those listed above, such as completing a transaction, detecting fraud, debugging, exercising free speech, legal compliance, or internal lawful uses).

To exercise your rights to know or delete, submit a request by emailing info@uspower.us or visiting qcellspanels.com. Only you, or someone legally authorized to act on your behalf, may make a request; you may also submit a request on behalf of your child by emailing info@uspower.us. You may only submit a request to know twice within a 12-month period, and your request must include enough information for us to verify your identity and understand your request.

We will confirm receipt of your request within ten (10) business days and aim to substantively respond within forty-five (45) days (extendable by another 45 days with written notice of the reason). We do not charge a fee to process requests unless they are excessive, repetitive, or manifestly unfounded.

We will not discriminate against you for exercising your CCPA rights — we will not deny you goods or services, charge different prices, or provide a different level or quality of goods or services because you exercised your rights, except for CCPA-permitted financial incentive programs which require your prior opt-in consent and can be revoked at any time.

This policy will be reviewed from time to time to take account of changes to our operations and practices. If we make changes, we will notify you by revising the date at the top of this policy, and if the changes are significant, we may provide additional notice, such as a statement on the homepage or an email update. Any personal information held will be governed by our most current policy.

If you have any questions or comments regarding this Privacy Policy, the practices of the Website or your dealings with the Website, or if you need to access this Privacy Policy in an alternative format due to having a disability, please contact us at info@uspower.us, use the Contact Us page on the Website, call us at 818-650-8010, or write to us at:

Qcells Direct | Powered by US Power — 16255 Ventura Blvd #915, Encino, CA 91436 — Email: info@uspower.us — Website: https://qcellspanels.com